Build strong relationships at work to get what you need. Understanding and effectively expressing Emotional Intelligence (EI), will help you and your team be more productive and efficient. Gaining EI skills will help you with conflict management, stress reduction and collaboration.

Confidence, communication and credibility are the three foundations of leadership. This course will help you tap into your inner leader, strategies, and techniques to gain respect, communicate
effectively, and get results.

As a leader in your community, it is important to know how to influence and communicate effectively with your team. Problem solving and team integration to the success of any organization. Learning how to communicate and overcoming resistance is the first step to a successful team.

How to turn a “no” to a “yes”! Understanding what makes people tick and why they react the way they do is the foundation of Influence.

As a leader, innovation, quick thinking, and forecasting are all skills that are integral to the success of any industry. Gain planning tools and techniques that will help become an effective strategic leader.

Looking at conflict as an opportunity is the first step towards a successful resolution. Building relationships, understanding different levels of communication, and having self awareness are all integral steps towards conflict management.

Learn assertiveness techniques and communication cues that can be used at work and in life. Using different communication techniques helps you send the right signals to get the response you want.

Become a better communicator and build relationships; all you need is first to understand your own style and then to understand your listener. A comprehensive look at DISC and how understanding its ins and outs will open up opportunities as well as diffused conflicts.